Finding a freight forwarder that is right for your business is essential to a happy, long-term working relationship. But, how do you know if a company is right for you before you use their services? We give you our top five questions that you should ask, to make sure you get all your freight needs delivered!
1. What options do you offer for my kind of business?
When choosing a shipping company, you want to know that they will treat your business as an individual. Look for those that provide flexibility, as well as a range of transport and distribution options. Getting the right level of service is essential, otherwise, you could be paying for benefits you don’t need, or find that something is lacking.
2. Can I track my consignments?
All good freight forwarding companies should offer tracking. Look for GPS tracking on vehicles, timestamping in and out of warehousing and other facilities, and electronic proof of delivery. Being able to track your consignments allows you to know where your goods are, but you can also communicate information to your customers and advise them of delivery times or delays.
3. How do you ensure the security of supply?
What security measures are in place to ensure that your consignments are secure and will arrive safely? In addition to tracking, other things to look out for are clean, secure storage solutions, minimal handling, and professional staff.
4. Can you handle my type of freight?
If you have unusual, bulky, or fragile freight, you need a freight forwarder that can have the facilities to handle it securely. Items made from glass need careful handling, as do goods that need to be kept at a set temperature. When choosing a freight forwarder, if they don’t have the specialist expertise to handle your type of goods, then look for a provider that does.
5. How do you find the best shipping options for my budget?
A good shipping company will get to know you and your business, and find the best solutions for your needs and your budget. They will have the experience and robust networks that allows them to ship any type of consignment, anywhere in the world, safely and securely. Don’t be afraid to ask questions about how they manage consignments, what partners they use, and how much experience they have in the industry.
Why choose LTS as your Freight Forwarder?
At LTS, we have years of experience in the haulage industry. We provide transportation options that include next day delivery, full and part loads, and contract distribution. We also provide comprehensive air, sea, and road freight shipping using reliable partners at home and abroad.
Our tailored services consider your precise business needs and design a bespoke solution that gets your goods where they need to be, securely, on time and within budget. Our experience means we have our eyes on the market, we continually monitor our processes, allowing us to find cost-effective, secure, and efficient solutions.
For more on our freight forwarding services, give us a call on 0121 753 0080!