DHL Case Study

5 January 2014 | Case Studies

Keeping The British Car Industry On The Move

The Client:
DHL is the global market leader of the international express and logistics industry, with a network linking more than 220 countries and territories worldwide. DHL Automotive, Industrial & LLP – UK focuses on offering competitive advantage for the automotive industry, with processes and services geared to reducing cost and inefficiency, and improving delivery accuracy as well as simplifying the most complex and extended supply chains.

The Requirement:
It’s all about getting materials to production lines on time and improving availability of spare parts. The automotive industry is a challenging arena, and DHL is charged with moving car parts from leading names including Land Rover and Jaguar, from engines through to body panels, mostly in stillages, responding to requirements around the clock in line with build requirements.

The Solution:
LTS Global Solutions has been working as a contract distributor for DHL Automotive, Industrial & LLP UK for 18 months. The company supplies 4-6 dedicated vehicles and trailers on a daily basis, playing an integrated role in the DHL production and aftermarket service. The work is demanding, requiring all deliveries pre-booked to specific time slots, encompassing a full range of services from delivering in empty stillages to bringing out full loads to meet customer requirements. In addition, with all carbon emissions footprinted down to suppliers in the automotive industry, accurate monitoring and record keeping is critical. LTS is currently in discussions with DHL to expand the scope of the business, investing in new vehicles to meet proposed increase in demand from the logistics giant.

The Testimonial
“We enjoy a first class service from LTS,” confirmed Lee Ellis, Network Integrator for DHL Automotive, Industrial & LLP UK. “What I do appreciate is the personal touch. Our requirements are often complex, and the company goes beyond the call of duty to respond to our non-standard requirements. Financial tariffs are flexible and they are reactive to our volume variations – so much so that I’m now looking to grow the business we do together.”


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